Current Status

Saskatchewan Polytechnic experienced a cybersecurity incident in late October, 2020, which disrupted our operating systems. IT Services  continues to resume services in a secure manner. This cautious, phased approach is proving successful with the majority of student services now available. There are still some exceptions and we thank you for your continued patience and understanding.

Campusupdate.ca provides information specifically related to the cybersecurity incident.

Saskpolytech.ca is available for students, prospective students and other interested parties. Some functions are not yet available. As functions are restored, they are visible and accessible.

Visit the Access to Learning & Services tab for the most current list of operating platforms and services. FAQs are also regularly updated.

Updates

  • Feb
    12

    CE Phone Registration Hours of Service

    Posted at 10:09AM

    Thank you to all who registered by phone for CE classes when the service was made available Monday, February 8. In the first four days, 1,234 students registered for 2,146 CE courses. Because call volumes are low in the evening, Enrolment Services is returning to regular business hours next week. Phone registration for CE courses will be available from:

    Monday, Tuesday, Thursday, Friday – 8 a.m. to 4:30 p.m.
    Wednesday – 9 a.m. to 4:30 p.m.

  • Feb
    11

    General Update

    Posted at 8:58AM

    It has been about three months since Saskatchewan Polytechnic experienced a cybersecurity incident. Today we are providing an overview of our remediation efforts to date. 

    Saskatchewan Polytechnic has made excellent progress securely resuming services using a cautious and phased-in approach. Our top priority has always been our students and their learning experience. Online learning platforms were prioritized and restored as quickly as possible. Progress is being made every day. The majority of online services and systems are now available to students and employees.

    The cybersecurity incident was started by a malicious email file attachment. Saskatchewan Polytechnic will not be providing additional information. The institution has increased online security for students and employees. This includes multi-factor authentication for online services, additional information about how to spot malicious emails, and new antivirus software for employee computers.

    Updates for students have regularly been shared on social media and campusupdate.ca. Approximately 100 email updates have been shared with employees since the incident occurred.

    Thank you for students, employees and stakeholders for supporting Sask Polytech as we work on restoring services impacted by the cybersecurity incident October 30, 2020. We are grateful for your patience and continued support.

  • Feb
    5

    Continuing Education Update

    Posted at 1:41PM

    Starting Monday, you can register for Continuing Education courses by phone at:

    Saskatoon (306) 659-4800
    Regina (306) 775-7301
    Moose Jaw (306) 691-8383
    Prince Albert (306) 765-1600
    Out-of-town callers 1-866-467-4278

    There will be extended hours of service for CE phone registration:

    February 8-12:

    • Monday to Thursday, 8:30 a.m. – 8 p.m.
    • Friday 8:30 a.m. to 4:30 p.m.

    February 16-February 19*

    • Tuesday  to Thursday, 8:30 a.m. – 8 p.m.
    • Friday 8:30 a.m. to 4:30 p.m.

    1-866-467-4278 is only available until 4:30 p.m.

    *February 15 is the  Family Day Statutory Holiday and service is not available.

    We thank you for your patience and continued support while Information Technology Services and vendors works to fully resume CE registration service. 

  • Feb
    4

    Continuing Education Registration Coming Soon

    Posted at 3:09PM

    Registration for Continuing Education (CE) courses by phone will be available Monday, February 8 with extended hours of service.

    The course catalogue on saskpolytech.ca is available now for current and future students. We thank you for your patience and encourage you to take time to review the course catalogue and prepare for registration availability.

    Saskatchewan Polytechnic is available to assist in planning your courses through drop-in zoom rooms.

    • Monday to Friday from 8:30 a.m. – 4 p.m.
    • Saturday from 11 a.m. – 4 p.m.
  • Jan
    22

    Tuition refunds

    Posted at 9:47AM

    Tuition refunds for course withdrawal and cancelation are now being processed.  

    For course withdrawal: complete the Academic Status Form, have your Program Head sign the form and then email the Enrolment (Registration) Services team at the campus which was offering your course (see email address below). You can express your intent to withdraw and the request will be held for processing effective the date the request was received. Refunds are now being processed. 

    For course cancelation: No action is required on your part. If you receive notification that your course is cancelled, we ask that you do not login or attempt to attend class. Your refund will be processed automatically.

  • Jan
    15

    Tuition payment information for students

    Posted at 12:57PM

    Sask Polytech is once again able to accept tuition payments online through mySaskPolytech.  

    Students can visit the myFinances section on mySaskPolytech to: 

    • - review your assessed tuition and fees
    • - check your account balance
    • - pay your seat deposit or outstanding tuition  

    In-person tuition and fee payment is not currently available at any of Sask Polytech’s campuses. Please use one of the alternate payment methods listed on the tuition deposit and payment webpage.  

    No late fees have been assessed on past-due accounts during the cybersecurity incident and these fees will not be assessed prior to February 15, 2021.

  • Jan
    14

    General update

    Posted at 3:20PM

    Adult Education is offering select 20 and 30 level secondary courses in the evenings from February 1 – April 7, 2021. Classes run three times per week: Mon, Wed, and Thurs. Anyone wishing to proceed, please email the following prior to January 25, 2021:

  • Jan
    11

    General update

    Posted at 4:40PM

    The registration system for the School of Continuing Education (e.g., credit, non-credit, part-time programs, GED) remains unavailable. Contingency planning is well underway. The school will be moving start dates for courses and adding additional sections where there is high demand. As new information on registering for continuing education courses comes available, it will be shared on campusupdate.ca.

  • Jan
    8

    Brightspace information for students

    Posted at 8:13PM

    Attention Sask Polytech students resuming classes Jan. 11. An important email has been sent to your Sask Polytech email address about accessing the BrightSpace learning platform and courses. Visit the Getting started with the Brightspace learning platform instructions for assistance as needed.

  • Jan
    7

    Online application system for full-time programs now available

    Posted at 6:20PM

    The online application system for full-time programs is NOW available. We encourage you to submit your transcripts electronically to Saskatchewan Polytechnic through the Ministry of Education at the same time as you complete your application to one of our programs. This will help us process your application without further delays. We thank you for your patience and understanding as we completed this important remediation work on our web-based application system for full-time programs.

    The institution continues to work on restoring the registration and application system for the School of Continuing Education (e.g., credit, non-credit, part-time programs, GED). There will be additional course offerings where there is high demand and some courses will have later start dates. An update on the status of CE registration and applications will be posted Monday, January 11.